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  1. Sun Life Onboard
  2. Ongoing Benefits Administration

Ongoing Benefits Administration

What happens after enrollment? Learn more about Sun Life Connect, billing and using benefits.

Sun Life Connect & Managing Employees

  • Manage your Sun Life benefits on Sun Life Connect
  • How to add a new user to Sun Life Connect
  • How to manage employee eligibility on Sun Life Connect
  • How to reinstate a member on Sun Life Connect

Benefit Resources for Employees

  • How to find a dental ID card
  • What do my employees need to know about dental?
  • What do my employees need to know about vision?
  • Where can my employees go to access their benefits?

Billing & Payments

  • Understanding billing administration types
  • Advanced & arrears billing for list bill clients
  • How to locate your bill in Sun Life Connect
  • Options for paying your Sun Life bill
  • How to make a payment online

Evidence of Insurability (EOI)

  • Employer's Guide to Evidence of Insurability (EOI) with Sun Life
  • How to certify EOI submissions
  • Employee's Guide to Evidence of Insurability (EOI) with Sun Life
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