Accessing Dental Benefits
Employees can use their Sun Life account to access details about their dental plan including the plan setup and dental ID card. Make sure they have their Member ID or Social Security Number in order to sign up for a Sun Life account. They can register by going to www.sunlife.com/account.
Where can my employees find their dental ID card?
The link to the video below will help show your employees how to obtain their dental ID card:
- Make sure your employees log into their Sun Life Accounts to access their dental ID cards.
How do my employees find a dentist?
- Your employees can find a dentist online or by using the Benefit Tools App. By logging into the member portal through Benefit Tools, the employees will not need to select their network as it will be done for them.
- Employees can still find a dentist without logging in to the member portal, but will need to select the correct network on their own.
- Finding a dentist in their network will be important especially if they have pre-paid dental/DHMO.
Dental Health Center
The Dental Health Center is a great resource for employees to get acquainted with their dental benefits and find the information they are looking for easily.
- Learn the basics like dental terminology and understanding dental insurance and coverage.
- Find a dentist using the Find a Dentist tool
- Use the cost estimator to get estimates on any dental care or procedures you need done.
- Have a question about your oral health?? Our “Ask a dentist” tool lets you submit a question to a qualified dentist who gets back to you within 48 hours.
- Read up on news and advice from specialists in the field on dentistry as well as current updates that pertain to your dental health.